A Big "Hello Everyone" to all of the Cruise Addicts at Cruise-Addicts.com!

[BidOnTrips]

I just spent 45 minutes trying to bid. The site kept freezing. I know it is not my computer. I gave up. Hope you fix this quick.

Hi Janz,

We apologize for the site being so slow last night. We had thousands of people trying to connect all at the same time. We were featured on Kayak.com - a Travel website where you can compare great deals. We were also featured on Cruise-Addicts mailing list. This caused a large amount of people to connect all at the same time.

We have spent the entire night going through details with our hosting company to assure that it doesn't happen again.

As a Thank You for sticking with us, I will personally give 10 free bids to anyone in this thread who posts their Username that they use on BidOnTrips.com

[dc04321]

I like how the site has no problem taking my money, but now the site is down and can't even bid. Hopefully they get it figured out fast.

[dc04321]

my bid name is dc04321, thanks

[BidOnTrips]

HI Ryan,
I registered with BidOnTrips.com and mentioned Cruise Addicts but mrsmccammon didn't get any points for doing so. In fact it stated that it was not a valid referral. I do have to say I won two auctions for on board credit I just hope this is legit and I get to use them on our cruise in December. I am a little apprehensive on it because I didn't see any "fine print" and wondered if there are any restrictions. If they do work and I can use them on our cruise I will be singing your praises from here to the Caribbean, I guess time will tell.

Dutchgirl924,

I am so happy to hear that you won a couple of Auctions already! Please check your email, because you should have received one explaining that you won the auction and the next steps that will follow. You will definitely be able to use them on your Cruise in December!

[BidOnTrips]

my bid name is dc04321, thanks

Hi dc04321,

Your free bids have been added.

Please remember that being an online business has it's own troubles, such as downtime. We will always do right by our customers and give free bids when things such as downtime happens. Our hosting company is working on the solution right now!

[dc04321]

Hi dc04321,

Your free bids have been added.

Please remember that being an online business has it's own troubles, such as downtime. We will always do right by our customers and give free bids when things such as downtime happens. Our hosting company is working on the solution right now!

I understand, a new business is hard enough to start up, I can't even amagine how difficult an online business would be (so many things out of your control). Thanks again. Do you have any ETA on when it will be back up and running? I am really excited to start bidding again.

[BidOnTrips]

I understand, a new business is hard enough to start up, I can't even amagine how difficult an online business would be (so many things out of your control). Thanks again. Do you have any ETA on when it will be back up and running? I am really excited to start bidding again.

Thank You dc04321,

What I hope people remember is that we are family owned new business. We only have two employees; myself and my wife. So every single issue we take care of directly. And that takes time and effort. We both stayed up all night last working on getting the website back up. Therefore we appreciate everyone's patience, and even those who aren't so patient. We understand.

To answer your question, our Hosting Company and our Webmaster said we should be back up and ready for bidding by 2pm Eastern Standard Time. We are taking extra time to fix this so it doesn't happen again!

PS, as soon as the website is back up we are going to begin processing all won Auctions from the last 3 days. So if you won an Auction with us, you should be receiving your vouchers in the mail by mid next week! And congratulations to everyone who has won so far!

[bob]

Based on the fast direct responses to each complaint or issue, I think it might be time to cut these people some slack.

Every issue that has been presented has been responded to in a timely manner and corrected or explained,
this is not an easy task for someone just getting a business off the ground nor is it the Modus operandi of a scammer.

For those that wish to consider this a scam, as they say, show the color of the money. So far everything represented points
to a legitimate business operation and that is why they have been accepted as an advertiser, so if someone has the hard
facts as apposed to speculation, please lay it on the table.

If anyone has some constructive comments or criticism I am sure Ryan would be more than happy to hear it, that is what helps
build a business, but to just throw damaging comments out based on speculation, this is far from constructive and does no one
any good.

We already seem to have some community members that have won auctions, so let's let the results guide the comments in the future.

[BidOnTrips]

Based on the fast direct responses to each complaint or issue, I think it might be time to cut these people some slack.

Every issue that has been presented has been responded to in a timely manner and corrected or explained,
this is not an easy task for someone just getting a business off the ground nor is it the Modus operandi of a scammer.

For those that wish to consider this a scam, as they say, show the color of the money. So far everything represented points
to a legitimate business operation and that is why they have been accepted as an advertiser, so if someone has the hard
facts as apposed to speculation, please lay it on the table.

If anyone has some constructive comments or criticism I am sure Ryan would be more than happy to hear it, that is what helps
build a business, but to just throw damaging comments out based on speculation, this is far from constructive and does no one
any good.

We already seem to have some community members that have won auctions, so let's let the results guide the comments in the future.

Thank you Bob. Very kind of you.

[dc04321]

Thank you Bob. Very kind of you.

Any updates? Anxiously waiting to play again. Thanks