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  1. #1
    Join Date
    Jun 2010
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    Barclaycard-Carnival Funpoints - Beware

    Hi fellow cruisers!
    Hi there, hope you are having a great week. Nice to be here.
    I am blogging a warning today concerning Barclaycard - ie: Carnival funpoints Master Card. It is a disaster. We joined the card 2 months before the cruise we took on June 17th. This was our 3rd cruise on Carnival. Everything went okay, got home safe!
    About the card: After going through 4 customer reps, i finally got a statement credit of $100.00. the other 3 reps told me i had to get the statement credit online. WHERE? there is no statement credit option ! I called the 4th rep and WAH LA...she gave me a statement credit of $100.00! Then to my surprise on the very next statement, that i was ONE day late and whalloped with over $60.00 in late fees and interest. Get this, I make sure and send my credit card bills including this bill 7 working days prior to the date due and paid in full every month just so they can't say it was late. Why have rewards if you don't do that, right? They said they couldn't be responsible for postal problems..lol. Yeah 7 working days early? Funny thing is NO one would reverse the charges as this would be my first "late charge" anyhow. Very questionable business here. In my opinion, It is a major rip off scheme. and their policy? Each time you call the policy is different from one customer service rep to the other. The "supervisors" work with you even less. Stay far away from this one. It is truely a trap. This economy doesn't afford this type of business. Just don't get lured in on the Carnival funpoints by barclaycard. Just a huge suggestion.

  2. #2
    Join Date
    Aug 2004
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    Here
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    Re: Barclaycard-Carnival Funpoints - Beware

    At least you had a good cruise.............

  3. #3
    Join Date
    Jun 2008
    Posts
    15
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    Re: Barclaycard-Carnival Funpoints - Beware

    Quote Originally Posted by Du42010 View Post
    Hi fellow cruisers!
    Hi there, hope you are having a great week. Nice to be here.
    I am blogging a warning today concerning Barclaycard - ie: Carnival funpoints Master Card. It is a disaster. We joined the card 2 months before the cruise we took on June 17th. This was our 3rd cruise on Carnival. Everything went okay, got home safe!
    About the card: After going through 4 customer reps, i finally got a statement credit of $100.00. the other 3 reps told me i had to get the statement credit online. WHERE? there is no statement credit option ! I called the 4th rep and WAH LA...she gave me a statement credit of $100.00! Then to my surprise on the very next statement, that i was ONE day late and whalloped with over $60.00 in late fees and interest. Get this, I make sure and send my credit card bills including this bill 7 working days prior to the date due and paid in full every month just so they can't say it was late. Why have rewards if you don't do that, right? They said they couldn't be responsible for postal problems..lol. Yeah 7 working days early? Funny thing is NO one would reverse the charges as this would be my first "late charge" anyhow. Very questionable business here. In my opinion, It is a major rip off scheme. and their policy? Each time you call the policy is different from one customer service rep to the other. The "supervisors" work with you even less. Stay far away from this one. It is truely a trap. This economy doesn't afford this type of business. Just don't get lured in on the Carnival funpoints by barclaycard. Just a huge suggestion.
    I used to own this card thinking that there would be some benefit, but it is a ripoff. I paid it off then closed the account. That would be my advise to anyone holding this card. I'd heard that Carnival was not going to affiliate themselves with them any longer, but that's been awhile back.

  4. #4
    Join Date
    Aug 2004
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    Re: Barclaycard-Carnival Funpoints - Beware

    Quote Originally Posted by kccruisin View Post
    I used to own this card thinking that there would be some benefit, but it is a ripoff. I paid it off then closed the account. That would be my advise to anyone holding this card. I'd heard that Carnival was not going to affiliate themselves with them any longer, but that's been awhile back.
    I have to agree. I am usually pretty good at spotting bank ripoffs, but Barclay really screwed me in a major kind of way. After accumulating over 50,000 points on their Carnival card, they canceled the card due to "lack of use", and I lost the points. I would recommend avoiding this bank at all costs!

  5. #5
    Join Date
    Jul 2010
    Location
    Antioch, California USA
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    Re: Barclaycard-Carnival Funpoints - Beware

    We also have this card. When we first received this card they were charging us 24.99% intrust. I went nuts and called them to get a better rate. I spoke to them and they said that they could only go as low as 19% because it's a rewards card. We have over 40,000 funpoints and or miles. We plan to use all of the funpoints on our up coming cruise this November. Then we will transfer the ballance, (if any), and cancel the card.
    We love anything assocated with crusing. M.S. Carnival Victory, Dec 2000 M.S. Star Princess, Nov 2002, M.S Carnival Victory, Dec 2005 M.S. Carnival Spirit, 10, 2006 M.S. Carnival Liberty, Nov 2007, M.S. Carnival Glory, Nov 2010 We are retired U.S. Navy...and loving it!

  6. #6
    Join Date
    Sep 2010
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    Re: Barclaycard-Carnival Funpoints - Beware

    We have had this card for a few years, no problems. none.

    We use this card to by gas and groceries and cloths, but my wife pays what we charged that week on the weekend. every weekend.online.

    Points build up fast and we use them fast. Never a problem.

    My be we are one of the few with no problems as we pay weekly.

    o yea 14% but it never accumulates a big balance.

  7. #7
    Join Date
    Aug 2004
    Location
    Florida
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    Post Re: Barclaycard-Carnival Funpoints - Beware

    Quote Originally Posted by cuzzx View Post
    We have had this card for a few years, no problems. none.

    We use this card to by gas and groceries and cloths, but my wife pays what we charged that week on the weekend. every weekend.online.

    Points build up fast and we use them fast. Never a problem.

    My be we are one of the few with no problems as we pay weekly.

    o yea 14% but it never accumulates a big balance.
    I've had a similar no-issue experience, but have held the card only since my Carnival Dream cruise in June. I don't know what may factor into having a good or bad experience, but:
    - I applied for the card while on my last cruise, and got a 5000 point signing bonus, no problem.
    - I pay the card off every month, using the online site.
    - Since being issued the card in June, I've collected $50 "payment" credits (not OBC) three times.
    - I think the interest rate is 13%, which is higher than my other card, but since I pay my balance each month, is no big deal.

    Of course, I've never had to call the customer service line, so perhaps that's where the communication breakdown happens?

  8. #8
    Join Date
    Aug 2004
    Location
    Northeastern Oklahoma
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    Re: Barclaycard-Carnival Funpoints - Beware

    We've had our card for several years now, including during the Carnival change-over to Funpoints. We always pay our balance off each month and have never had any problem with Barclays. Because of the change in the program, we had enough points for a free cruise this year and are already close to a free cruise in 2011. (We would have only gotten one free cruise under the old plan after five years of collecting points.) You do have to go to the Barclay Card site in order to redeem your points. You can also find out how many points it will take for this cruise or that cruise. We did have to deal with someon on the phone once, and I suspect we were talking to someone in India. It took us a couple of calls before we talked with someone who could help us.

  9. #9
    Join Date
    Aug 2004
    Location
    Montreal
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    Re: Barclaycard-Carnival Funpoints - Beware

    Luckly we don't get this card in Canada



  10. #10
    Join Date
    Jul 2010
    Location
    Antioch, California USA
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    Re: Barclaycard-Carnival Funpoints - Beware

    We also have this card. Yesterday I purchased/selected the "ON Board Credits" & and other gifts ,(I wanted to use up all of my "Funpoints"). We cruise again in about 23 days. After I receive all of the credits that they owe us...that card is history! When I first opened the card, it was over 25% intrust... I saw that and called them and demaned a lower rate, (I threatened to cancel my account), well they lowered my rate to 15.9%. They told me that that's the lowest that they can go because it's a "Rewards Card". I agree that this card is misleading. Remember...Banks are in business to make money.
    We love anything assocated with crusing. M.S. Carnival Victory, Dec 2000 M.S. Star Princess, Nov 2002, M.S Carnival Victory, Dec 2005 M.S. Carnival Spirit, 10, 2006 M.S. Carnival Liberty, Nov 2007, M.S. Carnival Glory, Nov 2010 We are retired U.S. Navy...and loving it!

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