Navigation system "error" on Legend

So was anyone else on the Legend last week when the Navigation system went down on the Legend and the ship made a sudden turn last week??? Glasses went crashing. The gift shop was a disaster with glass. There were injuries. Pool water was swept out. People were holding on to the blue polls out by the pool. It happened at apx. 5:00pm so many people were in their cabins getting ready for dinner, luckily. All the dishes from room service went flying across our room. The captain said it was a system error. It won't happen again.. GEE, THAT WAS BIG OF HIM. What is he going to tell the man who had a heartattach and had to get flown off the boat. I have been on 9 cruises (this was my 7th on Carnival). I am so insulted and upset. I don't know if I will ever cruise again but it most certainly won't be on Carnival. I have to say that our cabin staff and the diningroom staff was WONDERFUL. The best I have ever had. AAROL from the cabin and Anthony and Tonka from the diningroom were fabulous. It is truly a shame that this incident had to overshadow the rest of the cruise. If it wasn't for the captains attitude at dismissing what had happened, everyone would have had a different attitude. I just need to speak my mind. Thanks!!!!

I don't want to belittle your experience, considering what has transpired on cruise ships lately, I imagine it was quite a scary event. However:

In this day and age of total computer control, there will always be incidents where something goes wrong. I am not sure your response of "I don't know if I will ever cruise again" is warranted. of course you have that right but really, how many times did you have to slam on the brakes last week driving to work because some schmuck cut you off or or how many times has your internet connection gone down or cable tv. Did you say, "I am never going to use the internet again, or I'll never drive again?".

many times we get irritated at the captain (or other crew) because we dont understand that he is not american and may not seem caring but its just that people act differently. Also, in this case, there wasnt a true emergency and what else would you have wanted him to do?. Personally, an announcement saying it was just an error and it shouldnt happen again is much better that "Abandon Ship!!"

The only reason it overshadowed the rest of the cruise was because you let it. Nobody is perfect.

You really need to do two things:
( 1 ) Never cruise again as you said.
( 2 ) Get a lawyer as soon as you can, if you haven't already done so.

Sometimes things happen. I was on an airplane that was ready to land then didn't. The problem was fixed and we landed about 10 minutes later. I still fly.

You talk about how wonderful the cruise was, then bring up one scarry incident. If you are going to let every unexpected event ruin your trip, soon you will not be leaving home.

You talk about how wonderful the cruise was, then you say you don't want to ever cruise again. Well, that is your choice. Do you really want to give up cruising because of a computer problem?

The staff WAS wonderful.

Actually, I think that I would love to hear from people who were ON this cruise and get their opinions. You, rshreib, said we weren't in danger. The fact IS that MANY of us felt we were in danger. There was a man and a woman walking by the aft pool who were swept off their feet by the pool draining out and their shoes were taken over board. I think you shouldn't tell me that we were NOT in danger. Part of the Lido restaurant was closed for the next couple of days due to flooding!!!! HELLLOOO!!! THIS IS NOT NORMAL. I have been on 9 cruises. Have been on rocky waters. NOTHING LIKE THIS...........The captain completely belittled the entire event. The staff was VERY shaken up also. Our waiter who has been working on cruises for 20 years said he has NEVER felt anything like this. ALSO, there were several cabins whose televisions came crashing down. Ours didn't, but this is a fact.

As I said at the beginning of my post, I am sure it was a scary event, The issue I was bringing up was not whether you were in danger or felt you were in danger or anything but the blanket statement that after a scary event, you were upset because the captain didnt do a dance in the main hall and beg for forgiveness and that you will never do something that, by your own admission (9 cruises) you love to do simply because of a single event. That was all, I am sure I would have soiled my pants but I am also equally sure that I would still book another cruise.

What happened? The ship suddenly turned? How could that have caused all the damage you mentioned. That sounds strange. I wouldnt think all that would happen for a navigation problem like was stated. Even if the ship was going 25 knots, I wouldnt think that could cause that much damage. I do believe you it just sounds strange. I would have hated to be there. Just dont get so down on Carnival. Its the captains job to blow it off as nothing. He is the person people look to. He just didnt want to make anything more of what it already was. I wouldnt let it stop you from going on Carnival again.

I was on the same cruise mhutch!

Don't you love how folks that weren't actually there can tell you it shouldn't scare you into cruising again?!?!

Let me ask a question: If you go to a hotel that was built on an earthquake fault line and the ground beneath your feet starts to rumble...Would you still feel comfortable staying in that hotel again? I don't think so. You CANNOT compare the cruise to driving - driving is transportation to a destination, the cruise ship IS your destination.

If you didn't notice, the OP stated she needed to speak her mind. She didn't ask for anyone to put down her choise of cruising.

This was not a little tilt people. I heard on another board that a senior official said it was 11 degree angle. It was not. A man in the casino on the 2nd floor was majorly injured and was airlifted. A woman in the cafe fell was walking with a plate and ended up falling on it and the plate was stuck in her leg. My sister-in-law was knocked out of her bed and the end/night tables rolled away from the wall and nearly hit her. Televisions had fallen down, EVERY stateroom had broken glass, kids slid out of the pool (thank God the slide was closed), a 50+ woman was knocked into and fell on the stairs by people rushing by her-xrays were done and nothing broken, only stiffness. Yes, the dining room was clsed for days afters, The gift shop was still cleaning up the following day from the broken liquor. THIS WAS SCAREY. My children were in our room (on starboard side) and saw nothing but sky when people in the seating area on floor 2 saw water ON the window.

I also agree the captain could have/should have said more. He was in the gym at the time of the tip (my nephew was there and the captain was on an elliptical? machine) He came on the intercom maybe 2 times and said we experianced a 'listing glitch', nothing else. I expected more.

Where were the other crew? Quite frankley, its the job of the rest of the crew to take care of the passengers. Where the captian was when an "inexpected event" happens is irrelevent. It implies that he would have been able to prevent this had he been somewhere else (neither you nor I can make that determination). The cruise director is the main point of contact with the people. He is the Liason from the crew to the passengers, did he get on the PA and calm everyone down?..Did he say "I talked to the captain and this is what he said"?

SCOTT: There are several reasons a ship can tilt and it only takes a few degrees to seem like the whole place is going to flip. The first is if the ship makes a hard turn, The other (and most likely the case) would be if a stabilizer (the fins on the bottom designed to keep the ship steady) on one side or the other suddenly made an unplanned adjustment. This would cause the ship to LIST to one side and at a decent speed, the list could be quite bad.

Ok now for the part where you shouldnt be scared to cruise again.. Mathematically, 99.9% of people cruise their entire life with no significant incident. Of those that do have one(and cruise again), How many have ever had 2??

I think the main reason everyone is so upset is that this was an "error" and not some excusable event like a rogue wave or iceberg.

Finally, the argument that "the OP stated she needed to speak her mind. She didn't ask for anyone to put down her choise of cruising." is not valid when you post your rant to a public forum of people who love cruising. It is an open invitation for debate.

Thank you itsmefelee!! I began to think that I imagined the terror we felt. I guess if you weren't on that ship and experienced what we did, you can't imagine what it was like.

rshreib - Yes, you are correct, there are other people responsible BUT ultimately, the captain is the man in charge......... When you are the "big" man, you need to take responsibility. Get on the speaker and sound sincere. We are not saying that the captain could have prevented it. BUT acknowledge that we had a terrifying experience.

Well I usually come home from a cruise very depressed. Last July I booked this trip the week I got back from the Miracle. It was the only thing that got me out of the depression. Needless to say, I will be saving some money this year.