This was an excellent tour!!! I cant say enough good things about them. When we first arrived at the boat they take you out on, we were introduced to the crew. My first thought was that I might be disapointed because all these guys were fairly young, early 20's maybe. So I didnt expect their tour to be, um.... how to say it... I didnt expect these young guys to give much attention to making our tour as good as I had heard it would be. I was WRONG! They were very polite, very informative, and incredibly helpful. We had our 2 kids along ages 10 and 8... they went into the water when we first arrived at Stingray City, but then became overwhelmed and frightened (even though nothing bad had happened) so they went back to the boat and sat on that ledge at the rear of the boat (I dont know what thats called). The main tour guide actually brought a sting ray all the way back to the boat and held it for them to touch for several minutes. He gave them the same attention and show that he gave all of us out on the sand bar. Then he stood there with them so they could pet and play with the stingray without actually being in the water with them. They took time to make sure everyone got a chance to feed the rays, and get their pictures taken, we all got to hold one if we wanted. They were very reassuring to those who were nervous. Even though these guys do this every day, they were quite conscious of making the trip memorable for us all. We HIGHLY recommend this company. Even though I've already done this tour now, I will do it again ~ it was that good!