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Bad Quote

Discussion in 'Royal Caribbean International' started by Marc 2421, Nov 4, 2011.

  1. Marc 2421

    Marc 2421 Member

    Today we called our TA to price an upgrade to a JS on the Jewel of the Seas that we are doing a b2b on in December. He calls back with what we feel is a good price...so we tell him to go ahead with upgrade and give him a cabin number to book. He calls them to do the upgrade and is told that his figures are wrong ....he talks with a supervisor and is advised that nothing can be done. The correct figure was almost double that of the original quote. So that ended that dream.
     
  2. Jeanie

    Jeanie Well-Known Member

    Sorry to hear
     
  3. ShipMaven

    ShipMaven Forever Remembered

    Sounds like your TA might have quoted for one segment instead of b2b?
     
  4. Marc 2421

    Marc 2421 Member

    No he had two different quotes...not just one total.
     
  5. Beryl

    Beryl Trivia Specialist

    I'm sure you were very disappointed...on the plus side you're still cruising in your first choice of cabin category! Keep your eyes open...perhaps another opportunity will come your way!
     
  6. ShipMaven

    ShipMaven Forever Remembered

    I'm sorry this happened.
     
  7. Marc 2421

    Marc 2421 Member

    UPDATE... I had posted about this situation on their Facebook page. Today I received a call from my TA ...who was told that they saw the Facebook post and that they were issuing us a generous OBC for both legs of our b2b.
     
  8. Cruizer

    Cruizer Well-Known Member

    That is interesting.
     
  9. MrChuckFL

    MrChuckFL New Member

    If it sounds too good to be true then it usually is.
     
  10. griffinali

    griffinali New Member

    Aawwww that is so bad… Keep on your spirits please.
     

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