Has anyone else had any trouble booking directly with Carnival? We called Carnival to book our cruise with one of their "Personal Vacation Planners", and what the gentleman quoted us on the phone and what they billed us were two different things. We were charged more than $400.00 than we originally agreed upon. When we called to go over this with him we were told that he would make the adjustments. When we realized that no adjustments were made, and called him again we were told that he was let go and the new "Personal Vacation Planner" knew nothing of our original deal and said it was our word against his. He said he needed to go over everything with his supervisor and he would call with the results in a couple of days. Well, needless to say we haven't heard back yet. Whenever you call them you end up having to leave a message, or if you are lucky enough to get through (hardly ever happens) they say they have to run it past their supervisor and they will get back to you. For such a big, supposedly reputable company, this is no way to be doing business. Just wanted to know if anyone else had any problems with their bills. Like added on charges etc.