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Carnivals New Faster to the Fun Program

Discussion in 'Know Before You Go' started by gram, Sep 20, 2012.

  1. gram

    gram Well-Known Member

    :(:(:(


    We just came back from our cruise out of New Orleans. The worst part was the embarkment. It was a joke!!!!!!! I am a platium member of Carnival and I find it upsetting when you have tons of people who paid the $49.95 to become VIP members taking up the line and getting on the ship ahead of the people who earned the Platium and Diamond level.. The VIP was longer and slower than the regular line to board the ship. There was mass chaos at the terminal! I would have gotten on the ship faster if it would have been my first time on the cruise and not paid the $49.95. There were four people in line in front of us complaining because they paid that fee and they didn't get on the ship any earlier than they would have without paying the extra money. It is a shame that Carnival is treating its loyal customers this way. I guess Platium and Diamond members doesn't mean anything to Carnival anymore.
     
  2. Jamman

    Jamman Carnival Specialist Community Sponsor

    Yikes!!!! :madd: I was afraid that this would happen!! :hammer: Sorry this happened to you Evie. I would send a letter to the Carnival beards about this. :madd:
     
  3. Gayle V

    Gayle V Cruiser's Compass Editor

    Hi Evie. Thanks for reporting back to us on this. It's what I was thinking might happen also. Unfortunately, I doubt if the cruise lines are likely to back off of any idea that makes them money.
     
  4. Jamman

    Jamman Carnival Specialist Community Sponsor

    Evie, as far as I knew, they were only selling the FTTP for the Liberty and the Imagination on a trial basis. Did they just expand it to other ships, including the Conquest?
     
  5. gram

    gram Well-Known Member

    :(:(:(


    Jamman

    Carnival must have expanded the program to the Conquest because I was going by what I heard from the people who were in line ahead of us. They were talking about paying that $49. dollars and wouldn't do it again. This is our 19 cruise (all together) and I never saw the VIP lines on any cruise line longer than the regular line to get on a ship.

    On top of this they couldn't find our reservation and then gave us a gold card by mistake. It took a couple days and phone calls to the corporate office to get our platiumn status that we were suppose to have. Other than the embarking the cruise was great. Plenty of sunshine and smooth seas.

    Evie
     
  6. Cruizer

    Cruizer Well-Known Member

    It doesn't require a fee to cause a problem. It used to be just suite guests. In 2004 I was in a suite and we were the only people in VIP line when we boarded (around 1:30pm). Next was the 2006 when platinum guest were now part of the VIP experience. The two lines were the same length. Part of the problem however was that Carnival was not ready for the extra people (how could they not know how many suite and platinum guests they had?). Thing did improve when I pointed out to one of the people inside the terminal that the VIP line and the other line were the same length. They brought over some more people to help with the VIP boarding and things picked up. I guess we will see what the future brings.
     
  7. Mbandy

    Mbandy Well-Known Member

    It was a terrible idea from the start. I knew it would alienate loyalty members.
     
  8. ABW

    ABW Member

    Sorry to hear about your misfortune :( but on the bright side you got to cruise :shrug::biggrin:
     

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