Having never been to the HAL message board before I was reading some posts that confused the heck out of me. One of them was about tipping on HAL and it now having a "no tipping policy". After further research I found out that HAL, like most other lines now is simply having the tips prepaid. Here is what I found out: "Exceptional service is part of the Holland America cruise experience. Because you are our guest, it is our goal to make sure you receive the finest service possible. And we have made it easy for you to reward excellent service onboard. A gratuity of $10 per guest per day for dining and stateroom services will be automatically added to your shipboard account on a daily basis. We are confident that you will find the service onboard exemplary and, should you wish to make adjustments, you may do so at the end of the cruise by contacting the front desk. A 15% service charge will be automatically added to your bar charges and dining room wine account." The new gratuity policy will be effective with the following sailings: Amsterdam: May 9, 2004 Maasdam: May, 9, 2004 Noordam: April 29, 2004 Oosterdam: May 15, 2004 Prinsendam: May 7, 2004 Rotterdam: May 5, 2004 Ryndam: May 7, 2004 Statendam: May 9, 2004 Veendam: May 16, 2004 Volendam: May 5, 2004 Westerdam: April 25, 2004 Zaandam: May 12, 2004 Zuiderdam: May 1, 2004 The change in policy brings Holland America in line with the tipping policies of several other lines, including its biggest direct competitors, Princess Cruises and Celebrity Cruises. (Princess adds an identical $10 per guest per day automatically, while Celebrity recommends $10.25 per guest per day and provides envelopes for delivery to the staff.) I was further confused about the suite amenities being curtailed. I called HAL's reservations and spoke to a representative and she told me to not pay too much attention to what is said on message boards and that there are no suite amenities that have been cut and there are no plans to do so. I don't know if she's more confused than I but I thought I would pass this along.