We had the little toiletries in our JS last week...and the room steward replaced them every time we used any...we finally had to tell him to stop..really we can get more than 1 shower from the bottle of jell...
My niece across the hall had robes since she is now Platinum AND they had slippers too.. I don't like the slippers anyhow..but just think it's funny how what you get varies from steward to steward..
Dang...wish I'd known..I would have let him keep bringing us more..it really WAS getting funny...we'd have a bottle of lotion by the sink..and since the little rack below was missing one he'd replace it...
Last time on Monarch I asked our cabin steward for the lotions. When we returned that evening after dinner there were 20 bottles of lotion, shampoo and conditioner in the bathroom! She got really carried away and I had to tell her not to replace any we use. I still had plenty to take home and put then in our guest bathrooms!
Royal Caribbean made a mistake by making Diamond their top tier after only ten cruises. Many made this in only three years by taking weekend cruises (a total of 30 days at sea). I've got 21 days at sea with NCL and I've only been on two cruises with NCL. I have 31 days at sea with Royal Caribbean and I've only taken five cruises with Royal Caribbean.
The real mistake in the cruise loyalty industry is the lifetime benefit characteristic. You just can't have a sustainable loyalty program that continues to deliver quality when you consistently accumulate thousands of new members who gain permanent status. To encourage continued and frequent cruising, the cruise lines should consider moving to the airline loyalty model- based on a specific timeframe. Though the airlines utilize the calendar year, the cruise lines can elongate this timeframe to let's say 2 or even 3 years.
Furthermore, the loyalty program should incorporate number of nights and pricing into the equation to encourage high yield behavior. That way, you won't have ma and pa kettle taking the Monarch/Majesty every few weekends having the same status and receiving the same benefits as a Oasis/Freedom/Radiance class Grand/Owners Suite passenger...Some of the latter passengers spend more on ONE cruise than some Diamond "lite" members spend on all their cruises combined.
Ultimately, a loyalty program should be in place to reward consistent high-yield behavior, not the sporadic bargain hunter.