Randi, We thoroughly enjoyed our cruise on the Z, and that's an understatement. We have been back for almost a month, and I still have some after cruise "glow". Not so much tan as the mellow, relaxed feeling I have after cruising. I have a review posted. Just look on the Reviews link at the top opf this page and search Zuiderdam reviews posted October 18 sailing. It was not the most positive of reviews in that after remembering how awestruck I was after cruise #1 on HAL, and having waiters and stewards from heaven, I have learned that every once in a while, not all your service staff will always be so over the top...but that's true of all of us. We are all different. But actually, in looking back I probably over reacted as well. The cruise and ship were fabulous...thus 5 stars!