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Johnny Rockets is not free anymore!

Discussion in 'Royal Caribbean International' started by izodlacoste, Oct 17, 2004.

  1. izodlacoste

    izodlacoste Guest

    From cruising power.com


    Slip back in time in this fifties-style burger joint that's fun for the whole family. The burgers are
    juicy, the shakes are thick and the retro style is so authentic you'll think you've been here before.
    The Johnny Rockets restaurant you'll find onboard is everything you'd expect from the shore-side
    restaurant - authentic 1950s décor, a menu filled with all-American favorites and, of course, friendly
    service. Johnny Rockets is a great casual dining alternative that everyone in the family will enjoy.
    Menus may vary from ship to ship, but each is made up of Johnny Rockets quality fare served at
    their restaurants on shore, including hand-dipped shakes and malts, famous hamburgers, chili fries
    and even flavored sodas.
    • All Crown & Anchor members will receive one coupon for one Johnny Rockets complimentary
    dining experience.
    • Children under 5 years of age can dine in Johnny Rockets for free.
    • Voyager-class ships offer five complimentary dining options: Windjammer Café, Jade or Island
    Grill, Café Promenade, the Main Dining Rooms, and in-stateroom dining service.
    • The takeaway package is the same price per guest of $3.95, however the takeaway package
    consists of one burger or sandwich, fries, onion rings and a dessert of choice.
    • As before, sodas and shakes are available at an additional charge.
    • Gratuity is included in the service charge for the dining experience. Gratuity for beverages will be
    added at 15% of the beverage bill.
    • A $3.95 per guest service fee will be billed to each guest’s Seapass® Account per visit to
    Johnny Rockets.
    Mariner of the Seas® and Navigator of the Seas® will make permanent the new charge effective immediately. The charge will be rolled out
    to the remaining ships as follows: Explore of the Seas® (Oct. 17), Adventure of the Seas® (Oct. 24), Voyager of Seas® (Nov. 6).
     
  2. BroWhite

    BroWhite Guest

    We're sailing Voyager on Nov 27'th. I had hoped we would be able to avoid the surcharge for eating @ Johnny Rockets, but we all knew this was coming eventually. My first impulse was to complain about this when it first became an issue a few months back, but, to be honest, as I sat back and read these boards, I came to the decision that it didn't make that big a difference. I'm still going to have a great cruise--it's not going to keep me from enjoying myself. I'll still go a couple of times to JR's, and--who know's--maybe the surcharge will cut down on the long lines on sea days and all the kids that hang around taking up the space of people who really want to eat there.
     
  3. Ken_2001

    Ken_2001 Guest

    Unfortunatly they had to do this. Be careful with the word "free" It is not free in any form of the word, but it is included in your cruise fare.

    This is straight from one of the short order cooks on board Voyager of the Seas. He didn't know why they ever removed the surcharge in the first place. It was mainly for the kiddies who came in, ordered gobs and gobs of food, took one-------single-----bite, and walked out. Food waste is a huge problem and frankly, not a nice thing to do. I've seen many of the adults do the same thing too. Leave moutains of un-eaten food on their plates, got up and walked out.

    The surcharge will control this.
     
  4. dalwhitt

    dalwhitt Guest

    If RCCL is indeed doing this for crowd control and not to make a buck, then they should take all the money derived from Johnny Rockets (except for shakes and drinks) and donate it to charity.
     
  5. Ken_2001

    Ken_2001 Guest

    Now that's a whole nudder conversation dalwhitt.
     
  6. Ok I have a story about JR...
    I was on the Mariner 9/12/04... we had to pay the $3.95... The service we received was the best I have ever seen. I was with 4 ladys from Orlando.. we all got burgers and the fries and onion rings they give you. 2 of the ladys burger rolls were wet on the bottom kinda soggy... well let me tell you what.. the 2 waitresses took the burgers and said they would get more...and said they were sorry.. the cook came out and said he was sorry and was cooking them right up... when the burgers came out the manager came out and she said she was sorry and asked if everything was ok .... what service... I give it 5 stars ....... and the $3.95 is a drop in the bucket... live a little... it is worth it 111

    just my $0.02
     
  7. bicker

    bicker Guest

    The duration of this "test" indicates to me that the issue was considered for quite a while before settling on propagation of the service charge. It seems to indicate that customers were willing to pay the surcharge put in place to keep the teen crowding problem in check.
     
  8. Ken_2001

    Ken_2001 Guest

    baby love.. and bicker..

    agreed.. very well said.
     
  9. JeffFwa

    JeffFwa Guest

    I going to have to take the other side on this issue. :gabby The trend on cruise lines lately seems to be to try to suck as much money out of our wallets as possible. :frog The cost of cruise fare always used to include all meals on board. Now it seems that the main dining room, the buffet, and (on the big ships) the Cafe Promenade are the only places where food is included anymore. =gulp The choices are dwindling. I know on our last cruise, my wife didn't like the choices in the main dining room, =cry so we went up to JRs and had a great meal. :] Now it will cost us a few bucks if we don't like the "free" food.

    We're going to get to the point where the ship is just a floating resort with no food included. :chef We'll be on our own to find a restaurant we like, just as in a land based hotel. Now I don't have a problem paying the $3.95 for JRs, or even paying menu prices in the dining room. =shrug Just don't advertise the cruise as "meals included". Then it's my choice if I want to pay the cruise fare and know that I will still have to pay for my meals. =whiteflag

    Just my opinion. =yogini
     
  10. bicker

    bicker Guest

    I don't think anyone would suggest that the object of business is anything except to make profit. For most corporations, it is the law that the pursuit of long-term shareholder value must be its overriding consideration in all its decisions.

    Let's keep the facts clear, though: Cruise fare on RCI still includes all meals. The surcharges are not for the food. That's why they charge the surcharge at JRs even if you just order a shake. This service charge at JRs is similar to the service charge Walt Disney World charges for folks who go with family members to a character breakfast but don't order breakfast. $5 for just sitting in the restaurant while others eat. You can even detect the $5 service charge built into the menu prices for character breakfasts at Walt Disney World by comparing the menu prices at the character breakfasts to that at comparable non-character breakfasts nearby. It is very common in travel and hospitality to surcharge for an experience, not just for tangible products.

    Also, I think rather than the choices "dwindling," the choices are actually expanding. From what I've read, traditionally, the main dining room, the buffet, room service, and maybe the pool deck bar were the only choices available. What folks have seen over the past ten years is an explosion in new choices, some with surcharges.

    I think I'd be in favor of your idea of a floating resort with no food included. I would rather pay just for what I use, rather than perhaps subsidizing someone else's excesses. You'll never see me at an all-inclusive.

    However, beyond that, I believe there will always be a market for both the more inclusive and the less inclusive choices. What folks have seen in cruising is an expansion of the market, so not every cruise line provides the same thing anymore. RCI is targeting a specific market, perhaps (but not necessarily) more like me than you, more willing to pay surcharges in return for lower base fares than they would charge otherwise. RCI even has a second brand, Celebrity, which offers a moderately different product, which seems to me to be a bit more inclusive than RCI itself.
     
  11. ljeanbrown

    ljeanbrown Guest

    While I don't want to see a lot of extra charges added to our cruises, The service charge for JR's is very small compared to actually going and eating at a JR's. It is still all you can eat as long as you eat inside. If you don't want to go to the specialty restaurant then there are other places on the ship that do not charge extra. As a crown and anchor member, cruisers will each (each crown and anchor member) get a voucher for one visit to JR's. So it could be worse =shrug We enjoyed eating at JR's and if we go back on a Voyager class ship again, we will stop in for a bite to eat. We are also finally getting a JR's in our town, so we can go and pay full price if we really want to eat there. I have heard some people say they were not all that happy with the food at JR's, we enjoyed it, I mean it wasn't prime rib, it was burgers and they were good. Again it is just my =twocents Would I prefer it to have no charge and still be included in the price of the cruise?....Yes........ Will I pay the $3.95 to eat there if we go back on that type of ship?.......Yes, if I want to eat there.
     
  12. JeffFwa

    JeffFwa Guest

    I think it's an error to state that cruise fare includes JRs, but you pay the surcharge for the experience. =headscratch If that were the case then they wouldn't charge you for the takeout. :nono The fact that they charge you only once but you can eat as much as you want doesn't change the fact that you are paying for the food. =shake It's just like an all you can eat buffet. One price for all you want, only in this case, a waitress brings you the food instead of picking it up yourself. IMHO, there is a big difference in paying for the experience to sit at a character breakfast at Disneyworld, and paying for a hamburger. If they were providing me with an some special service, then I would certainly understand the charge. =shrug But when ships used to have just the snack bar near the pool, the burgers were included. Now they will charge us for the "experience" of having a burger. =crazy


    I understand that the cruise line is in business to make money, and I think we all probably spread our fair share around the ship between the shops, the casino, and of course on drinks. =gulp But the number of truly INCLUDED dining options seems to be diminishing. However, I agree that the number of choices is increasing dramatically. It just each individual's choice as to whether or not they want to pay for it. As I stated earlier: Either charge me only for the food I eat so I can make the choice of the main DR, Portofino, JRs, or any of the other options on board, or include everything and call it the all inclusive as it is currently advertised. :idea
     
  13. AJ coast

    AJ coast Guest

    You can be assured of one thing: the main dining room and the buffet will always be free.
     
  14. lizardstew

    lizardstew Guest

    I think Bicker made a really good point. When I went on my first cruise in 1995, the only dining choices were the main dining room, buffets and room service, which were all free. In the last decade, cruiselines have been adding more and more choices - some free and some not.

    I am not a big fan of paying for food on a cruise. If I wanted to do that, then I'd go and stay at a land resort. So...I typically just don't pay. I eat what's free and I thoroughly enjoy it. I can appreciate that there are other choices for those who wish to have a different kind of experience. I will probably try Chops on the Mariner week after next, and I'll also probably try Johnny Rockets (but I'll use my C&A coupon for that!). But, as AJCoast says, the dining room and buffet will probably always be free, and I'm glad about that!
     
  15. bicker

    bicker Guest

    JeffFwa: I'm sure they charge the surcharge for take-out because the kitchen is sized to serve the seated clientele -- take-out orders probably put the kitchen behind the eight-ball. They are not charging for the food. Absolutely not. They are charging for the experience. That's it. Many folks report that much of the same food is available at the buffet or the cafe, gratis. The point of Johnny Rockets is the experience, the "show." Not the food, which many have reported as pretty medicore. So again, it is indeed just like the service fee for sitting with your family at character breakfasts at Walt Disney World.

    Johnny Rockets is actually a new addition to cruise ships. 10 years ago there weren't any Johnny Rockets aboard cruise ships. From what I've read, back then, you had the main dining room, the buffet, and room service. Those things are still included in the cruise fare. What has changed is that there are more choices, and some of the new ones have a service fee.

    Finally, RCI doesn't that cruises are all-inclusive. I don't know where you got that idea.
     
  16. izodlacoste

    izodlacoste Guest

    I went on the Grand Princess during it's first year and the alternate dining restaurants were free. We could not get a reservation at either of them before 10 p.m. any night of the cruise. The people who were in the know ran onto the ship and gobbled up all of the reservations and then decided what night that they were really going to go. A surcharge would have stopped that nonsense. I am sure that the surcharge will keep it actually available and 4 bucks is not a big deal on vacation.
     
  17. I'm really disappointed about this. We had Johnny Rockets here (in Oz) a while ago but it disappeared. When I heard it was on these cruise ships I was all excited coz I love it! We're coming from a place where $3.95 for you means $5+ for us depending on the exchange rate, and we booked a cruise thinking it was the cheapest option with all food included.
    We're travelling on the Voyager in January 2005, and I was hoping we'd avoid the introduction of the surcharge but I guess not. Very disappointed.....it's our honeymoon (which is costing us plenty) and more expenses don't help!
     
  18. bicker

    bicker Guest

    bicker Wrote:
    > Finally, RCI doesn't that cruises are
    > all-inclusive. I don't know where you got that
    > idea.

    Oy! I meant to type, RCI doesn't claim cruises are "all-inclusive." I don't know where you got that idea.
     
  19. JeffFwa

    JeffFwa Guest

    I still don't see the "experience" of dining at JRs. =shrug No matter how you look at it, you're paying for the food. I could easily just stand nearby and see the :dance waiters (the "show") without paying a dime. And if the food is only mediocre, I certainly don't want to have to pay for it. :nono There are times on board when the only dining options are the pizza and cookies at the Cafe Promenade, room service, or JRs. I don't want to be forced to pay the $4 if I want more than pizza, and don't want to be trapped in my room. =shake

    As for the all inclusive comments, Royal Caribbean used to advertise that meals were included. They have changed their wording to say that the only things included are the main dining room, room service, and snacks, so I guess I can't argue that point anymore. =shrug

    As others have stated already, you don't have to go to JRs and just stay with the included options to keep the costs down. It is nice to see more options, but it should be that everything is included or everything is a la carte. :idea The cruise lines would probably make more money charging less for the cruise fare, and then charging for each meal on board. The we as cruisers would have total control over the amount we spend not only on the hotel/resort room (which is really what a ship is), but on food as well. I think it would be a win win for both. :]
     
  20. ljeanbrown

    ljeanbrown Guest

    I do not want the cruise lines to go to the point of not including food in the price of the cruise :nono I think that is a very bad idea. One of the reasons people choose a cruise is for what is included in the price.
     

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