I booked Barretts just last August (less than a year ago). But, I had many correspondences with her previous to our tour. I have posted my tour and all our activities numerous times on this web site. At least 10 other groups that booked with Carolyn after me, emailed me afterwards and thanked me for suggesting Barretts. Hell, Believe it or not, I was buying rounds of Red Stripe for the whole tour group if they stopped at the same Jerk stand Carolyn took us to! And, I didn't even know these people! I have e-mailed Carolyn regading the tour from Hell and expect to get the whole unedited story. I think she owes me that after all the business I have directed her way. As a business owner myself, I will suggest some ways that she can help with the damage control and gain back some respect from those that were on that bad tour.