As most of you are aware, HAL now adds $10.00 per person per day to your onboard account for tips. You are certainly allowed to remove or alter this amount. At the Disembarkation talk, the CD spent a LOT of time explaining the policy and how much each part of the crew gets. He made it clear that if you leave this on your account, that any additional cash you may tip the crew is theirs to keep. However he also said that if you remove the automatic tip from your account, then any monies you give the crew must be turned in to go to the pool in which they all share. We left ours on the account and tipped a little extra to our wonderful crew. The problem is that the crew does not know if you have left your auto tip on the account or not. So if you just hand them an extra $10/$20 or so, they looked a little disappointed to us. We had to explain to them that we had indeed left our auto tip on the account and that this was their money to keep. Rather than the typical overly gracious thank you and hugs, we got a thank you, but in addition we got comments like, Ã¢â‚¬Å“Oh, I will have to turn this inÃ¢â‚¬Â, or Ã¢â‚¬Ëœwe have to report thisÃ¢â‚¬Â and not the usual big smile. We felt a little bad because we werenÃ¢â‚¬â„¢t sure they understood (or I was afraid that what we were told at the disembarkation talk was not exactly correct). I asked an officer about it, but he assured me the crew understood. I just did not get the same feel from the crew. Their service and attention was every bit as good, or better on this cruise. I do not feel that the new policy has impacted service either way. It was just that feeling that they were unsure about their tip at the end of the cruise that was a little strange making us feel a little odd because we wanted them to really understand how much we appreciated them. Has anyone else experienced this?