Mark, I'm hopeful that you will love the Rotterdam and her staff as much as we did. As I said, we sailed the Rotterdam last December, met some lovely people, and are sailing again this December. The Concierge was also very helpful, and the Neptune Lounge was a delight. They also have the Port shopping person come and give a shopping talk for just the suite guests in the Neptune Lounge, and I found this very helpful, as you could actually handle the items instead of trying to wade through the crowd after the talk. In fact, the young lady who presented the talk met us at one of the jewelry stores to make sure that I was shown exactly the item I was interested in and got the price that she had given. I also thought the Neptune Lounge was a wonderful place to pop in and have a cup of tea or what ever and meet and talk to some of the other suite guests.