We just finished the Amsterdam 5/23-5/30 Alaska cruise... Yes they did NOT have the Kings room for our breakfast or lunch...and the dining room staff was rather rude when we arrived for lunch and were shown to another large table for eight in the middle of the dining room. Also, I got a runaround when I called for "high tea" in the room...was told I had to order it 24 hours in advance. When I said that I would then order it immediately for our next afternoon at sea (Friday)...I was told I had to do it that morning. The first three times I ordered room service something was always left off of the tray.....tea bags for the moring tea.....ketchup for the lunch burger. We finally had it out with the room service people on the third time and then we got better service...and we always left a tip for room service. One positive .........we did have the suite lunch on the last day and a special cocktail party on the first night. The room was great.......kept very clean. The Neptune lounge always had a snack and coffee cappucino machine ready for us. The spa and gym were very nice and just a short jog up one flight. We really relaxed and enjoyed the huge balcony....The service was just OK.....we have cruised about 8 times and had better service. It was difficult to find the steward when you wanted something...You would call for something and be told to call someone else....I would ask our steward for water and was told that it was the minibar's dept....eventually we got the water from the minibar people. I really think that the service in the Princess minisuites with the butlet was better. Maybe we should have used the concierge a little more,,,but she seemed swamped.