First off lets get this straight to the people on board when it hit the peir. You have to make the best of what happens. Not ever traveling on the ship or the Cruise Line again is not making the best. The crew was probally as rattled as you were. Second for the other people with the bad reviews DONT POST THEM IF YOUR GOING TO PUT THE TOP TEN WAYS NOT TO GO ON ANOTHER CRUISE. How do you think this makes other people feel. By the way this is not an employee speaking. It is a fellow crown and anchor member speaking out about the reviews.