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What's up with the Princess website?

Discussion in 'Princess Cruises' started by lizardstew, Jun 19, 2007.

  1. lizardstew

    lizardstew Guest

    I booked a cruise on the Sun Princess to Alaska for my dad and his girlfriend. I'm meeting with them tomorrow to "go over" all the details and I wanted to have as much information for them as possible. However, when I go to www.princess.com, it seems like most of the site is down. I can't sign in, get into the cruise personalizer or view the shore excursions.

    I called Princess several hours ago and was told that the site had been down for "20 minutes" and to check back in about an hour and a half. The rep said that when he worked last Wednesday or Thursday the site was down then too. I've checked back a few times since, and I'm getting the same problem. When I booked the trip last Monday it was doing the same thing, and I couldn't even get pricing info. (So, I booked through Expedia!)

    Did the Princess rep I spoke with just not know what he was talking about, or do I need to be more patient and keep checking back?? Any advice is appreciated.
  2. Gayle V

    Gayle V Guest

    Hi Liz, I just tried it now, and got in with no problem. Got into our personalizer too, just the same. (Much too early for excursions for us though.)

    Here's a link, just in case it helps.

  3. Cruise cutie

    Cruise cutie Guest

    :wave Hey Jenni.. I just signed in and got all my current info on Princess too..Not sure how it will be later if you try again..Good luck..:)..Joanne
  4. lizardstew

    lizardstew Guest

    Thanks, ladies! I can get in now! I did just need to be patient. :)

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