We booked our cruise through a website for a guaranteed room. we do have access to a TA through the website. how/who/when do we ask for an upgrade? should I ask the TA or can we just wait until we are embarking?
For now, just wait.... they may upgrade you as your sail date gets closer. If not, then if you still want an upgrade (and it was not offered to you) then at the terminal you can pay for a higher cabin if there are some available (I think, Ive not done that). Usually upgrades are just lucky, and you would see on your booking information if you receive one. Good Luck!