My son in law booked a cruise to nowhere for him and my daughter to "patch" things up between them. Unfortunately things didn't work out and my daughter has since left him. My husband and I are past guests of Carnival so I called them to see if we could take their place. I was told that only 1 name could be changed according to their policy. I read their policy and it states that it is up to Carnivals discretion what to honor or not. I was told that my son in law will lose his $$$ for the suite he booked and there was nothing that could be done. I am extremely disappointed and we will never sail with them again. You would think with the economy the way it is that Carnival would try to KEEP their customers not LOSE them. But, I guess I was wrong.