Evidently, that was a lesson learned in January 2006 when passengers on the Queen Mary 2 organized sit-ins and alerted the news media of their grievances by sending e-mail and making cellphone calls from the ship.
Hobbled by a propeller problem, the liner had been forced to cancel three port calls on a Latin American cruise. Furious passengers were holding tense onboard meetings with the embattled captain when the ship’s owner, Cunard — perhaps alarmed by publicity like a Times of London article headlined “Mutiny on the Queen Mary 2” — ended the impasse by offering full refunds.
A similar incident occurred last month aboard the Sapphire Princess, a 2,600-passenger cruise ship on a 16-night voyage with scheduled stops in Singapore, Shanghai and other Asian ports. Two late-season typhoons severely disrupted the trip, canceling port calls in Vietnam, at Okinawa and at Taipei, Taiwan....
Cruise News
